Talent Management Case Studies

Talent Management – Recruiting & Hiring Talent Management

Situation

A high tech manufacturing company expanding from 9 plant locations to 12 in one year.

Approach

VPI Strategies works with the Executive and HR leadership team to understand the current and future business drivers, production challenges, and workforce demands.

Solution

VPI’s Senior Consultant

  • Developed the first internal performance-based recruiting team
  • Lead the design and installation of the company’s first Applicant Tracking System (ATS)
  • Implemented sourcing programs for hard-to-fill positions
  • Developed and implemented a comprehensive employee referral system

Outcome

Replaced costly 3rd party agencies with an in-house recruiting team and effective business-based recruitment model. Increased quality of hire and decreased time-to-fill by innovating new best practices and processes for recruiting and hiring. Measured and improved hiring manager and candidate satisfaction index with customized online surveys.

 

Talent Management – HR Transformation

Situation

The goal was to increase annual revenue of a privately owned manufacturing company, with international sales and global growth, by an additional 1B within 3 years.

Approach

Partnered with HR executive and senior leaders to determine the scope of needed efficiencies, plus additional functionality and change needed to fully and successfully support this initiative.

Solution

VPI’s Senior Consultant

  • Gap analysis of functionality and efficiencies needed to support growth
  • Facilitated HR leadership team in aligning HR goals and initiatives with business needs and timelines
  • Developed buy-in strategy and facilitated key stakeholder process
  • Created companywide communication strategy, by team member level
  • Advised HR Director and Executives on HR organizational design, including recruitment
  • Co-developed position profiles for new leadership roles with recruitment leader
  • Advised HR and recruiting leaders throughout the hiring process

Outcome

Appropriately changed and increased functionality and efficiency through transforming the HR organizational structure and culture. All sub-departments were included, Operations, Total Rewards, Talent Acquisition, Leadership and Succession Programs, and Learning and Development.

 

Talent Management – ATS Implementation (Applicant Tracking System and Candidate Relationship Management)

Situation

Talent Management

A technical company was growing fast with continued acceleration plans. Nearly 500 new employees were needed every year for the next 3 years. The company had no dedicated recruiters and a decentralized HR team across multiple states. Recruiting and hiring practices varied across all locations. The process and paperwork was entirely manual, with no tracking tools or electronic application. Thousands of manpower hours and resources would be wasted with no ATS.

Approach

Initiated and led a holistic approach for determining the right system for the company, developing an integrated installation plan, and designing the implementation strategy for high user adoption.

Solution

VPI’s Senior Consultant

  • Facilitated input from Executives and HR leaders to understand ROI requirements
  • Customized the RFP for ATS/CRM vendor response, with scoring methodology
  • Partnered with HR leaders to standardize recruitment and hiring processes, while keeping some flexibility for location considerations
  • Analyzed and presented gaps between vendor software and needs; Recommended best options
  • Led the development of process maps for integration into the ATS
  • Built bridges and project managed the company’s technology department, the HR department and the vendor consultants for a successful outcome
  • Co-developed change management strategy with HR leaders, including communication planning, rollout and training, plus continuous learning
  • Designed user surveys for recruiters and hiring managers for next improvement phase, 2.0

Outcome

Led the client company through the specific process of technology selection, implementation and user adoption that delivered the needed requirements and ROI analytics. Co-developed the strategic change management plan with change engagement communications and training. Project managed the teams and people necessary to create an effective and successful outcome.

 

Talent Management – Career Track Development, with Succession

Situation

A medical device and technology company – with increasing revenue, increasing market share and increasing competition – was seeking to decrease their risks of losing top talent. The company leaders were looking to guard its most talented technicians, scientists, engineers, programmers, managers – and all key stakeholders that are part of their “competitive edge”. At this point of the company development, a strategy for high performer retention was required.

Approach

VPI partnered with HR leadership to work with key contributors, managers, directors and executives to strategically develop an employer-branding message, career development experience, and learning culture within the company. This initiative was to become a large part of the retention strategy to directly influence high performers to grow within the company.

Solution

VPI Strategies

  • Recorded all company resources that directly or indirectly helped to develop talent
  • Analyzed attrition information among high performers and key stakeholders at all levels
  • Researched industry departmental organization charts
  • Interviewed department directors to determine skills and resource gaps, with an organizational development discussion
  • Surveyed contributors at all levels about organizational culture, values and behaviors, in regards to employer branding
  • Identified position gaps, potential paths for upward career mobility and lateral professional growth
  • Facilitated the alignment of position leveling guide and career tracks, with compensation benchmarking
  • Developed career track structure and training curriculum; advised on mentoring programs for all levels

Outcome

Paths for growth and retention for high potentials were developed for every level. A unique and authentic employer branding message was integrated into the internal communications and marketing strategy. VPI assisted implementation, advised on the process for choosing a Learning Management Systems (LMS), and developed the surveys and discovery for benchmarking success metrics and continuous improvement. VPI continued to assist the change engagement and change management process through the early phases of initial rollout.